Data 'here, there and everywhere'.
One very common problem experienced by small to medium sized businesses is a lack of a centralised data policy with key business data being held in a number of different places. Often the existing system has grown organically over a number of years.
A typical example might find data (often duplicated) in the following locations:
- Microsoft Excel
- Accounts data is various (but unlinked) spreadsheets.
- Some Customer contact data
- Microsoft Outlook
- Some Customer contact data
- Some customer history in various email folders
- Microsoft Word
- Some customer history in numerous and unrelated Word documents
- Hardcopy
- Documents relevant to all of the above (no cross reference).
- One or more brains
- Information required to link all of the above!
If this all sounds familiar the good news is that with good planning, expert knowledge and some hard work a centralised and efficient solution can be put into place in a matter of weeks.
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